The average cost of a repair that the Broker orders is less than $500. Most of the repairs that the Broker orders are for a plumber, followed by an electrician, appliance repairmen, etc. Generally speaking, when you order a service call from a licensed and insured professional for the purpose of diagnosing a problem and generating a repair quote, you will pay an average of $100. Since most repair costs are less than $500, for the Free Management Plan, the Owner will set a maximum automatic approval limit for the Broker to use when the problem can be immediately repaired. When a quote is more than the Broker’s automatic approval limit, then the Broker will instruct the vendor to write up the quote so the Broker can have the Owner approve the quote later. In this situation, there will be a second service call fee when the vendor returns to the property to make the repair. The automatic approval for repairs cannot be less than $500 or more than $999. The higher the Owner sets the automatic approval limit, the less likely there will be the possibility of a second service call fee.
The Broker will order one quote to be approved by the Broker on behalf of the Owner or by the Owner. In the situation where the Broker’s quote is not approved by either the Broker or the Owner, the Owner will be responsible for obtaining and approving other quotes.